Your practice software and your office IT, from one team.

Most small firms pay a software company for practice management and someone else, or no one, for the office computers, network and backups. When something breaks, each points at the other. BytesHood builds the Accounting Practice Suite and supports the office it runs in, from Binghamton, New York.

Talk to us about your office Try the software free for 14 days

Software

BytesHood Accounting Practice Suite

Six connected systems on one Client Master, included in every plan.

Your firm runs on its own dedicated server in the United States. See plans and pricing.

IT support

Managed IT for your office

The day-to-day technology work that keeps a firm running.

  • Help desk for staff, remote and on-site
  • Networks, workstations and laptops
  • Scheduled backups with tested restores and a recovery plan
  • Endpoint protection, patching, firewalls and multi-factor authentication
  • Microsoft 365 or Google Workspace administration
  • Dealing with your ISP, hardware and other software vendors for you

Scoped after a walkthrough of your office and quoted separately. More about IT services.

Where one team makes the difference.

The problems small firms run into sit between the software and the office.

One call when something breaks

A slow scanner upload, a sign-in that fails, a portal message that never arrived: you call one team, and it is our job to find out whether the cause is the software, a workstation or the network.

Security on both sides

The software brings two-step sign-in, a dedicated server and automatic patching. Our IT work covers the other half the FTC Safeguards Rule cares about: multi-factor authentication, patching, backups and endpoint protection on your office machines.

All in the United States

The software is designed, developed and supported in Binghamton, New York, and so is the IT support. Every server we run is in the United States. No offshore help desk.

Who handles what.

A typical small firm with a separate software vendor, compared with BytesHood for both.

BytesHood software and ITSeparate software vendor and IT provider
A staff member cannot sign inOne team checks the account, the device and the networkSoftware support checks the account; the device and network go to someone else
Office accounts and software sign-inSet up together Staff two-step sign-in works with your office’s Active Directory accountsSet up separately by each vendor
Backups and recoveryYour firm’s server is backed up by us; office machines get scheduled backups and tested restoresDepends on each vendor and on what the office has set up
Where support comes fromBinghamton, New YorkVaries by vendor
ContractsSoftware plans monthly or annual; no long-term contract to start IT supportVaries by vendor

Questions

Can one company provide both practice management software and IT support for an accounting firm?

Yes. BytesHood builds the BytesHood Accounting Practice Suite, practice management software for U.S. tax and accounting firms, and the same team in Binghamton, New York provides managed IT for professional offices: help desk, networks and workstations, backups, security essentials and Microsoft 365 or Google Workspace administration.

Do I have to buy both?

No. The software and IT support are separate. Many firms use only the Accounting Practice Suite, and BytesHood IT support works with whatever software your office already uses.

Is IT support included in the software subscription?

No. Every software plan includes all six systems of the suite. IT support is scoped to your office after a walkthrough and quoted separately, with no long-term contract required to get started.

Does this make my firm compliant with the FTC Safeguards Rule?

No software or IT provider can make a firm compliant on its own; the written security program and its Qualified Individual are the firm’s. BytesHood’s software is built to support the rule’s technical requirements, and our IT team can help put controls such as multi-factor authentication, patching, backups and endpoint protection in place across your office.

Who answers when we call?

The BytesHood team in Binghamton, New York. Support is not outsourced or routed overseas, and every server we run is in the United States.

Get started

Tell us how many people are in your office and what you use today. We will walk through your setup and send a plain-language scope before any work starts.

Talk to us about your office

Want to see the software first? Every firm can try the full suite free for 14 days with sample data, no credit card required.

Start the free trial Read: the Safeguards Rule for tax firms

Comparing providers? Read how to evaluate a single provider for practice software and managed IT.